Minutes matter. Using six sigma methodologies, Shufeldt Consulting evaluates every aspect of your operation to look for all areas of operational inefficiencies and service breaches. We can lower your variable expense and improve quality by reducing each encounter by even a few minutes. This is time which could be used to review outcomes and reduce the chance of human error, which improves quality.
All businesses have areas which, with a new set of eyes and rigorous analytics, can be improved to exceed current service and quality standards. The Shufeldt Consulting team works closely with your leadership to identify areas to measure, identify areas of opportunity and then perform a rapid cycle improvement plan and reanalyze.